Urgent Plumbing Repairs and Emergency Contact Numbers

At Pipe Dream & Plumbing, we are aware of how disruptive plumbing problems can be, particularly when they happen suddenly. For this reason, we provide an emergency plumbing repair service that is open around the clock. We respond quickly and effectively to any urgent plumbing repairs, whether you are a renter or a homeowner. 

What To Do About an Urgent Repair?

If you are experiencing any kind of plumbing emergency, please call us immediately at 1300 330 282. Our plumbers are ready to assist you 24/7 with any kind of urgent repair and ensure your property is safe and functional. 

What are Urgent Repairs?

There is a distinction made between urgent and non-urgent maintenance under the Residential Tenancies Act of 1997. 

Problems that immediately endanger your health, safety, or the structural stability of your house are considered urgent plumbing repairs. They often need to be attended to right away in order to avoid more property damage. Examples of emergency plumbing repair include: 

  • Burst water pipes or flooding 
  • Blocked or overflowing toilets (especially if there is no other available toilet) 
  • Major leaks in the roof or plumbing systems 
  • A complete loss of hot water 
  • Sewer backups 
  • Significant leaks that result in water damage to ceilings, flooring, or walls 
  • Plumbing-related hazardous electrical problems, such as water near exposed wiring 

These issues are classified as urgent because they can severely affect your home’s safety and livability if not handled promptly. At Pipe Dream and Plumbing, we aim to resolve all urgent plumbing emergency repairs within 24 hours of your call. 

Drain Plumbing - Image 2 | Pipe Dream
Plumber fixing a leaking tap in Essendon

Non-Urgent Repairs

Repairs that don’t immediately endanger the property or its residents are classified as non-urgent. Even though these fixes are crucial, they don’t need to be done right away, and they may often be planned for normal business hours. Some examples of non-urgent plumbing repairs include: 

  • Leaking taps or minor pipe leaks 
  • Slow-draining sinks or tubs 
  • Low water pressure 
  • Leaking toilets 
  • Regular maintenance of plumbing fixtures 
  • Installing or changing fixtures in the kitchen and bathroom 
  • Minor clogs in drains that aren’t causing flooding 

For non-urgent plumbing issues, we recommend scheduling a service appointment during normal business hours to avoid additional after-hours costs. 

How to Locate Your Water Meter or Gas Meter?

It’s crucial to know where your gas or water metre is, particularly in an emergency. The water metre is usually located at the front of your property, near the street or sidewalk. It is present inside a covered box. Look for a rectangular cover with the words ‘Meter’ or ‘Water’ on it. Once the cover is lifted, you will see the metre. It typically features a large dial and a digital display showing water usage. 

The gas metre, on the other hand, is often located along the side of the building or in a small outdoor utility box. In the event of an emergency, the gas flow may be stopped using the gas shut-off valve. 

Fixing Gas Meter - Image 2 | Pipe Dream
Fixing Gas Meter - Image 3 | Pipe Dream

How to Turn Your Gas or Water Meter On and Off?

In an emergency, it’s crucial to know how to turn off your gas or water supply quickly to avoid further damage. 

Turning Off the Water Metre: 

  • Locate your water metre. 
  • Look for the shut-off valve, usually positioned close to the metre. 
  • Turn the valve clockwise using a spanner or metre key until it is completely closed. 
  • This will stop water flow to your entire property. 

 

How to Turn off Your Gas Meter: 

  • Find the gas metre on your property. 
  • The shut-off valve is usually located on the pipe that leads into the metre. 
  • Use a wrench to turn the valve a quarter turn to the ‘Off’ position. The valve is off when the lever is perpendicular to the pipe.

 

During any suspected gas leak, never try to turn the gas back on. Before turning back on the gas supply, always get your system checked by a certified plumber or gas expert. 

Emergency Plumbing Services Contacts

Pipe Dream Plumbing & Drainage – Monee Ponds 

Level 1/5 Everage St, Moonee Ponds Victoria 3039, Australia 

For any Plumbing Maintenance, Blocked Drains, Pipe Repairs & Drain Renewals Moonee Ponds, VIC and the surrounding suburbs. 

Tel: +61 1300 840 989 

 

Pipe Dream Plumbing & Drainage – Caroline Springs 

Caroline Springs Victoria, 3023, Australia 

For any kind of Plumbing Services in Caroline Springs, VIC and the surrounding suburbs. 

Tel: +61 1300 419 044 

Urgent Plumbing Services We Provide ​

At Pipe Dream and Plumbing, we specialise in providing a wide range of urgent plumbing services, including: 

  • Gas leak detection and repair 
  • Sewer and drain blockages 
  • Stormwater drain clearance 
  • Water heater repairs and replacements 

No matter if it’s Sunday at noon or Wednesday at midnight, we’ll be there fast to offer reliable emergency plumbing support whenever you need it! Our team has the latest technology to fix plumbing emergencies quickly and effectively. 

 

Get Real Estate Urgent Repairs in Rental Properties

For renters needing any kind of urgent repairs in rental properties, Pipe Dream and Plumbing provides efficient and cost-effective solutions. Whether you’re dealing with a serious water leak, a blocked toilet, or no hot water, our licensed plumbers will be there to help. Contact us today on our emergency phone number in Australia for emergency assistance or to schedule a routine repair. 

Juscynta Clemens
3 months ago
I highly recommend Pipe Dream Plumbing & Drainage for anyone looking for reliable, professional plumbing services! I use them on an ongoing basis and have always found their service to be reliable, professional and of a high standard. A special shout out to their amazing team and to Tysen M, who is friendly, knowledgeable, and always a pleasure to deal with. Thank you again for the consistently excellent service, Pipe Dream!
Response from the owner:Thanks for the ongoing support, Juscynta! We'll definitely pass the shout-out to Tysen and the team.
Ben Gordon
3 months ago
Brent was great ! Fixed our front stormwater issue and was quick and well priced will be using again ! Thanks again mate
Response from the owner:Thanks, Ben! Glad Brent sorted that stormwater issue quickly for you.
Adrian Ceddia
3 months ago
Pipe Dream Plumbing recently fixed a leaking tap in my bathroom, and I couldn't have been more impressed with the service, from start to finish. Booking a plumber was a seamless process - Spencer arrived on time, he diagnosed the issue quickly and clearly explained how he was going to resolve it. I would recommend Pipe Dream for any plumbing job!
Response from the owner:Thanks for the great review, Adrian! Great to hear Spencer got that tap sorted quickly and on time.
Jonathan Biden
3 months ago
I have worked with Brent and the Pipedream team for a number of jobs over the past 4 years and I could not recommend them more highly. They are fast, well priced and reliable. Whatever the price they quote is what they do and I have never had to get them to reattend to any job, its always done right. If you are looking for a plumber don't look any further. Keep up the great work guys!
Response from the owner:thank you kindly for the review Jono - we genuinely appreciate the support!
Conrad
5 months ago
Ben, Josh, and John helped replace our whole stormwater drain and installing a sump pump. Really appreciate the creativeness and the efforts to simplify the job as it did not look easy to avoid impacting areas such as our backyard patio, but they managed to make it work. They've been excellent in all our plumbing works.
Response from the owner:Thank you kindly for taking the time to leave us a review and highlighting the service of our team!
Trish Trish
6 months ago
Update- We just had the privilege of using Pipe Dream Plumbing again. We asked for their help at my Dad's house only a couple of weeks after my Mum passed away. They were so supportive, responded quickly to both the initial call out and subsequent works my Dad decided to get done. Brad and Josh worked so hard on the day and and did a fantastic job. Thank you once again Brent for leading such an outstanding and professional team. Our son just had a burst pipe at his place and I immediately thought of Pipe Dream Plumbing and Drainage after how great they were when they assisted us a few months ago. Brent was quick to help out with advice for my son's issue and quick to fit in the repair to his already busy schedule. Brent also spent time talking to my cousin on the phone recently who is a plumber in Queensland and had not installed the type of hot water service Brent had installed for us. Brent explained the set up of the unit and my cousin was very impressed with Brent's knowledge. Brent is one in a million.
Response from the owner:Thanks so much Trish - we really appreciate the time and effort in providing a detailed review - Brent prides himself on running an A Grade business and we so happy to hear of your experience! We think his one in million too!
Peter Rampling
6 months ago
We used Pipe Dream Plumbing to replace a kitchen mixer tap. Very impressed with plumber Ben who completed the job for us, plus quickly fixed a loose tap head in our European laundry. Pipe Dream were quick with their service and good communication. Would thoroughly recommend Ben and Pipe Dream. Thanks team.
Response from the owner:Thank you kindly for taking the time to leave us a review we appreciate the support
Aabhas Moktan
7 months ago
I had a great experience with Dream Pipe Plumbing Company. Brent came out to assess a suspected drain blockage and was honest and professional from the start. He arrived on time, carefully checked the drainage pipe, and explained that everything was normal and there was no blockage. Before contacting Dream Pipe Plumbing, we had another company inspect the same issue and they insisted the pipe was blocked and tried to push us into buying their service packages even after we said we weren’t interested. Brent’s honesty and transparency were really refreshing. It’s rare to find tradespeople who are this trustworthy. I really appreciate the genuine advice and would highly recommend Dream Pipe Plumbing Company to anyone needing reliable plumbing services.
Response from the owner:Thank you very much Aabhas! This review really highlights what pipe dream is about - we have built our business on being honest and having integrity - building relationships on trust. We provide quality plumbing solutions - when they are needed!!! We do not do unnecessary repairs and strongly believe in doing the right thing by our customers, so once you use our services you never go anywhere else! thanks again this review made us proud!
Mick Suzi
7 months ago
Used Pipe Dream Plumbing last week for a blocked kitchen sink deep down under our floorboards including other blockages which affected our 2 bathrooms and toilets etc. Their communication, professionalism and service were excellent. They fixed the problem, gave advice and recommendations, etc. Definitely would have no hesitation using them again or recommending them. Thank you
Response from the owner:thank you for the review and recommendation - happy to help and look forward to helping you in the future again!
Hazel D'cunha
7 months ago
Excellent workmanship—the drainage was repaired neatly and professionally. Brent and his team were friendly, reliable, and very easy to deal with. The service was cost-effective and completed to a high standard. Definitely recommend!
Response from the owner:Thank you kindly hazel we always deliver on our word - pleased to hear form another happy client!
Bruno Zovko
8 months ago
Spencer at Pipe Dream Plumbing was a complete professional. They charged a fair price for a semi-emergency booking that included a camera inspection, snaking, and hydrojetting (tree root blockage), and I wasn't overcharged, unlike with other unscrupulous companies I've used before. The cost was lower than I expected, which was a nice surprise. Besides patiently fixing the pipe issue, he also cleaned up thoroughly afterward. Thanks, Spencer, great job.
Response from the owner:Thank you kindly for the review Bruno, we appreciate you noting our competitive / honest pricing and great team members!
Jemi Kolber
8 months ago
4 years ago Brent and his team put in brand new pipes for us as the old ones were completely broken and clogged and we were so impressed with their work at the time. Lovely team and very communicative and punctual! I messaged Brent today about an overflowing drain we needed help with. Within a few hours, Brent himself came over and fixed the problem for us for us at a very low cost. Thank you, Brent! Your customer service is some of the best we have ever seen in the plumbing world!
Response from the owner:Thank for you for the review Jemi - we are so proud of the service we provide and invest heavily in customer experience and satisfaction - so nothing changes over time!
Beverly Patete
8 months ago
Al Phillips is an exceptional plumber. He is on time and works hard to get the job done. We were pleased with the installation of faucets, towel bars, and toilet paper holders.
Response from the owner:Thank you kindly for the support
Mehak Kaur
9 months ago
I highly recommend Pipe Dream Plumbing. Their team is incredibly prompt and handle everything with professionalism. The staff are friendly, knowledgeable, and really go above and beyond to make sure the job is done properly. The overall service is honestly the best I’ve experienced. Highly recommend Pipe Dream Plumbing to anyone looking for reliable, efficient, and top-quality work! Keep up the good work!
Response from the owner:Thank you for the very kind words Mehak - we genuinely appreciate you taking time out of your day to share your experience - thank you!
Peter D'Aloia
10 months ago
Very professional, honest and reliable plumbers, also very well priced. They will go out of their way to help you. The best plumbers I've ever dealt had the pleasure of dealing with
Response from the owner:Thanks so much Peter - we appreciate the support and feedback!
Terry Crews
11 months ago
The absolute best trade company that i have dealt with bar none . The communication , the price point , the boys completing the works and the follow up from Brent was flawless. Thank you Pipedream plumbing .
Response from the owner:Thank you so much Terry!! Very happy to help out!
Alfreda Dennis
11 months ago
I’ve been working with Pipe Dream Plumbing and Brenton since 2024, and I couldn’t be happier with their service. As a property manager with many properties to oversee, trades need to make my life easier and that’s exactly what these guys do. They are always punctual, provide quick and affordable quotes, and get the job done in no time. If anything ever needs to be rectified, they’re back on site promptly and handle it without fuss. Their pricing is transparent and very reasonable, which makes managing maintenance straightforward and stress-free. I have no complaints at all and highly recommend Pipe Dream Plumbing to anyone looking for reliable, affordable, and professional plumbers.
Response from the owner:Thank you kindly Alfrieda, we greatly appreciate your business and kind words. Our primary focus is to work as a team with our property managers to make your lives easier! We are proud of our team and the service we provide, and it genuinely makes us smile to read your review! THANK YOU!!
Abs Dabs
1 year ago
Done a great job! Stovetop wasn't the right size but they've fixed the gaps and made it look part of the stovetop Professionally installed the new stovetop and left us really happy with the job Thanks a lot
Response from the owner:Thank you kindly Abs we appreciate the feedback and support!
Jackie Taylor
1 year ago
Highly recommend these guys. They are very polite, professional and Punctual. Very easy company to deal with. I cannot fault them. I will be using pipe Dream for all my plumbing needs forever.
Response from the owner:Thank you kindly Jackie - we pride ourselves on our professionalism and customer service - very pleased to hear from another happy client!
Paul
1 year ago
Thanks brent for the amazing job you done at my place your a lifesaver thanks mate i will be using your company again if I need anything plumbing thanks paul
Response from the owner:Thanks so much Paul! Brent our director runs a tight ship - so pleased to hear the feedback!
Pipe Dream Plumbing & Drainage

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